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Pay attention to a attainable fraud or misrepresentation remaining performed by some persons boasting to generally be Telus workers. They may be contractors, or Particular marketing reps, or simply staff who're deliberately misrepresenting Telus.

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@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time and they hanged up on me, saying that I have to get in touch with through "frequent office several hours". Is that this for authentic?

  I would have to retain the services of an electrician and pay for it myself, to go ahead and take cable down from your house and take away it. I suppose the neighbor would have to do this at the same time. The mobile phone cable legally belongs to Telus up till it connects to your home. I believe I will ship them a Invoice.

  I see this for a squander of a monthly Invoice which I trapped with for 3 several years.  I'll discontinue it promptly when it my enslavement is finished.  This Invoice states I owe excess $25 alarm permit cost and After i make an effort to connect with their 1800 amount I get this information you've got competent for just a health care warn bracelet and the woman refused to respectfully let me go mainly because I am not interested.  Referred to as again and picked to bypass the offer then obtain the concept the variety I have dialed has long been altered to ___ so I simply call that one and acquire precisely the same clinical notify information, bypass that and a similar message, telephone number has become adjusted but into the a person I dialed they said it changed to.

I just obtained the identical connect with. She stated her title was Jennifer Smith (she experienced a thick accent. correct!) and experienced our telus acct number.  She claimed she'd update the koodo cell acct as well as telus home service account for your loyalty bonus. She asked for the $twenty 1 time setup rate.

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I devote about $4500 a yr with Telus. In January I acquired an out of doors camera for $7/month but regretted it and desired to return it. It had been new while in the box - only plugged in to test it. After a couple of hours waiting on the cellphone I discovered that there's a $340 fee to terminate. That may be a ton for your $fifty digital camera. I pleaded With all the agent to waive the payment due to the fact I'm a loyal customer for therefore extensive. He claimed a manager will get in touch with to discuss. No person identified as back again.  A month afterwards I tried again. At last, in April, immediately after 8 hours within the telephone relating to this situation around that time, I gave my ultimatum… waive the substantial cancellation charge or I terminate each of the services with Telus and go elsewhere. No. So, I cancelled everything. A disgrace, simply because I have not had one particular problem While using the Television, internet, or cell phones and favored Telus… for more than 14 several years. But the $7 demand persisted. Sigh. Much more hrs over the mobile phone. Why Is that this the only way to communicate? It's so frustrating plus a colossal squander of your time.

The TELUS team acknowledges that our do the job spans a lot of Territories and Treaty places and we've been grateful for the standard Knowledge Keepers and Elders that are with us these days, individuals who have gone in advance of us as well as the youth that encourage us.

TELUS introduced our preferred and free Get in touch with Management aspect obtainable for home telephone and wireless postpaid Telus technical support customers nationally. Supporting block nearly all of vehicle-dialed phone calls from achieving customers.

If an automated assistant asks for The key reason why of your respective get in touch with, point out "I wish to make payment arrangements for my mobility Monthly bill".

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Yeah, I’m binding by a two calendar year contract sad to say, I’m only 4 months in, but I did get somewhere. I assume The executive Business called me these days so I've a phone discussion with him in one hour. We’ll see how that goes.